Design and Transform Value in Health: A Service Ecosystem Framework [full version] [R]
In this - our main publication - Umio's founder Chris Lawer introduces our thinking and approach for accelerating value-based innovation, growth and transformation in health, care and related social ecosystems. The comprehensive 70-page document describes how industry, provider and government organisations can deploy our Health Value Design® framework to: 1. Widen their perspectives on value and its creation in health and care ecosystems 2. Identify, frame and evidence novel value-creation opportunities 3. Design novel value-based strategy, propositions and interventions 4. Assess and build adaptive, dynamic capabilities for ongoing value-creation Download the document today.
Defining Opportunity and Co-Creating Concepts for DFU Infection Diagnostics [R]
This case-study explains how we enabled ITI Scotland to establish a complete picture of how diabetic foot care practitioners wish to improve their capabilities to achieve target patient and health outcomes, given current and emergent resources, pathways, stakeholders and modes of practice.
Enabling Value-Based Transformation in Health: Introduction to Umio Frameworks [R]
This document describes Umio's Health Ecosystem Value Model and Health Value Design® Framework. It provides an introduction to key challenges, concepts, structure, methods and foundations for designing and transforming value in complex health ecosystems.
Eight Styles of Customer Value Co-Creation [R]
Whilst the basic principles and logic of co-creation are widely understood, little attempt has been made to identify and distinguish the different styles of value co-creation that companies can deploy. In this article, Chris Lawer Umio CEO makes an attempt to address this shortcoming by defining eight styles of customer value co-creation along with a few examples of companies practising each.
Diabetic Foot Ulcer Ecosystem: Umio Case-Study [R]
This case-study describes how we applied our Health Value Design framework to identify, map and frame multiple value-creation possibilities with the complex, rapidly evolving ecosystem of diabetic foot ulcer care. It defines the questions we used to frame the enquiry, summarises the approach, describes the concepts and lists the outputs we achieved. Also, it summarises the applications and impact of our work. Please register or log-in to download your copy,
Making Design Thinking Work in Complex Health and Social Ecosystems [R]
This paper summarises how we add greater system, focus, and evidence to early-stage health innovation whilst also extending the scope, creativity, value and fitness (to stakeholders) of new value propositions, market strategy, technologies, products, and services.
From Chief Executive to Chief Ecosystem Officer - The new leaders of innovation [R]
This paper describes five uses of the ecosystem metaphor for innovation, strategy and value-creation and then lists a series of questions that leaders must answer to design their ecosystem-aligned organisation.
Umio Health Value Design® and Traditional Design Thinking Compared [R]
This short document provides a comparison between Umio Health Value Design and traditional product-experience focused design thinking. It summarises our systemic approach for designing and transforming value within a health ecosystem at multiple levels and through different forms of intervention, beyond products and services.