Enabling Value-Based Transformation in Health: Introduction to Umio Frameworks [R]
This document describes Umio's Health Ecosystem Value Model and Health Value Design® Framework. It provides an introduction to key challenges, concepts, structure, methods and foundations for transforming value in health ecosystems.
Design and Transform Value in Health: A Service Ecosystem Framework [R]
Our latest publication explains how a commonly used but often misapplied metaphor for health systems – ecosystems – can be applied more deeply and appropriately to better understand complex health system problems, find novel possibilities and opportunities, and design smarter and more scalable strategies, interventions and solutions to address them. [Part version - contact us to discuss options to access the full version]
Eight Styles of Customer Value Co-Creation
Whilst the basic principles and logic of co-creation are widely understood, little attempt has been made to identify and distinguish the different styles of value co-creation that companies can deploy. In this article, Chris Lawer Umio CEO makes an attempt to address this shortcoming by defining eight styles of customer value co-creation along with a few examples of companies practising each.
New Market Knowledge and the Evolution of Absorptive Capacity in a Medical Device Company
This article presents case-study research into the evolution of absorptive capacity in a firm that has made a deliberate effort to acquire and use new types of market and customer knowledge in its product development efforts. Data from manager interviews, workshops, secondary materials and researcher participation over a 30-month period produced insights into the development of an absorptive capacity capability for new sources and types of external market knowledge as opposed to existing technical and scientific knowledge.
Diabetic Foot Ulcer Ecosystem: Umio Case-Study
This case-study describes how we applied our Health Value Design framework to identify, map and frame multiple value-creation possibilities with the complex, rapidly evolving ecosystem of diabetic foot ulcer care. It defines the questions we used to frame the enquiry, summarises the approach, describes the concepts and lists the outputs we achieved. Also, it summarises the applications and impact of our work. Please register or log-in to download your copy,
Making Design Thinking Work in Complex Health and Social Ecosystems
This paper summarises how we add greater system, focus, and evidence to early-stage health innovation whilst also extending the scope, creativity, value and fitness (to stakeholders) of new value propositions, market strategy, technologies, products, and services.
Umio Health Value Design® and Traditional Design Thinking Compared
This short document provides a comparison between Umio Health Value Design and traditional product-experience focused design thinking. It summarises our systemic approach for designing and transforming value within a health ecosystem at multiple levels and through different forms of intervention, beyond products and services.
Defining Opportunity and Co-Creating Concepts for DFU Infection Diagnostics
This case-study explains how we enabled ITI Scotland to establish a complete picture of how diabetic foot care practitioners wish to improve their capabilities to achieve target patient and health outcomes, given current resources, pathways, stakeholders and modes of practice.